Welcome to the Failure is NOT an Option Series Team member page!
We welcome you to take some time and meet our team. Please contact us if you have questions about any of the team members or if you are interested in becoming a member. If you are already a Failure is NOT an Option Series student, and want to display the team members logo, please see the instructions at the end of this page.
Students with this image at the end of their bio have passed our rigorous Final Exam and become a Proficient Virtual Assistant. To see the details of what those receiving this status had to pass, please go to http://pattybenton.com/elite-team/
Students with this image at the end of their bio have passed standards to demonstrate their knowledge of creating a marketing system and demonstrated the understanding of the complimentary consultation. To see the details of what those receiving this status had to pass, please go here.
Click on a location to find your VA or scroll through the page and meet our graduates:
Alabama
Lesa Witherington
LesaToday / Print Design Studio
FINAO Graduate
MTS Graduate
With over 15 years experience, Lesa prides herself in catering to small businesses. Lesa worked as an Independent Contractor using many of the skills she learned in college and as news editor of The Triangle to design newsletters, achievement certificates, brochures and even floor plans. She was the Office Manager and Administrative Assistant to the President of a large, multi-million dollar network marketing company. Lesa has used her years as a small business owner to carve out her own niche in the printing world. Now stepping into the realm of Virtual Assistants she has proven that she is ready to excel in the field. She draws on her years of experience to match the job with the proper level of professionalism while also keeping her customers overhead in mind.
http://LesaToday.com
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Alaska
Catrena Kendrick
FINAO Graduate
Based in Anchorage, AK, Kendrick Business Services began in 2005 and is owned and operated by Ca’Trena Kendrick. She has a background of 12+ years of administrative/secretarial skill and experience. Administrative support services include but are not limited to secretarial services, word processing, data entry, and medical transcription. Her goal is to provide practical and affordable executive-level assistance to small and home-based businesses with a specialty in database management and health insurance administration.
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Marit Fox
Abundant Administrative Services
FINAO Graduate
www.abundantadmin.com
Michelle Church
Virtually Distinguished
FINAO Graduate
http://virtuallydistinguished.com
Canada
Althea Francis
MITCEY
FINAO Graduate
MTS Graduate
Office Quest was founded in 2001 by Althea Francis (in Ontario, Canada) to provide off-site business support to busy executives & entrepreneurs with their administrative & bookkeeping tasks. Including individuals requiring job correspondence tools (such as resume & cover letter, etc.) to help with their career quest/job search. She has successfully earned her post-graduate in Fundraising & Volunteer Management, a diploma in Accounting & Payroll and is now a Payroll Compliance Practitioner with the Canadian Payroll Association. Her Human Resources background, combined with a wide range of the latest office productivity software and the JERPAT Training & Coaching, ensure that her clients business or professional needs will receive superior attention through effective business support strategies.
www.MITCEY.com
Jacquie Dark
FINAO Graduate
Colorado
Cindy Friend
Custom Designs & Projects
FINAO Graduate
MTS Graduate
Mission: To give our clients prompt and accurate service by operating efficiently with accuracy to contribute to your business success. Goal: To keep up to date on changes within the industry. To continue to learn new software and techniques to give Custom Design’s clients quality services at a reasonable cost. About Cindy: I have worked effectively as an administrative assistant within several different types of offices which include a setting within a church, radio research industry, human resources (nurse recruiting) & patient safety in a hospital. I founded the Custom Designs & Projects business in 2007. To better serve the clients of Custom Designs & Projects I may partner with other virtual experts. This virtual office provides solutions for small business owners who need office support on a part-time or project basis. The services offered are general office services, custom graphic designs, video, photograph restoration which includes color correction and much more.
www.customdandp.com
Patty Benton
JERPAT, LLC
FINAO Graduate
JERPAT, LLC began as a web development company in 1998. It has since evolved into a multifaceted design and virtual assistance company. Patty teams with her husband Jerome and more than 30 independent virtual assistant companies to bring a wide variety of services ranging from design services, marketing designs, bookkeeping, and basic admin services.
www.pattybenton.com
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Wallace L Butler
FINAO Graduate
Has worked in the Business world for over 15 years primarily in the medical field first as a medial claims processor and moving to Provider Relations working to solve in network provider challenges. One of the things I have learned to do is adjust to change quickly. My computer skills have been raised to a level where many Information Technology challenges are easily solved.
Barb Norris
Backbone Virtual Services LLC
FINAO Graduate
Jana Wegelin
Pikes Peak Virtual Assistant Group
FINAO Graduate
MTS Graduate
Jill Boyce
Freedom Office Support
FINAO Graduate
Karen Marino
Picking Up the Pieces
FINAO Graduate
Laurie Paganini
Paganini Virtual Solutions
FINAO Graduate
Teri Dempski
Valued Service Virtual Assistants
FINAO Graduate
MTS Graduate
Kim Bacon
MTS Graduate
Florida
Jamie DeChambeau
JADE Virtual Admin Service
Jamie has been an administrative assistant for over 20 years. She is a Katharine Gibbs graduate (the premier secretarial school for over 90 years), and has worked in various corporate environments between New York and Florida. She has provided administrative support to high level executives and professionals. Jamie offers Marketing & Advertising along with administrative/secretarial assistance. JADE Virtual Admin Services.
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Georgia
Jeannette Shackelford
JNetCreations
FINAO Graduate
Jeannette Shackelford operates her business out of her home located in the beautiful Appalachian Mountains of North Georgia. JNetCreations Web Design & Consulting has been in business for over 9 years and specializes in working with Life Coaches, Virtual Assistants and Small Businesses. Many of Jeannette’s website designs are inspired by the beauty of nature that surrounds her in the mountains. Jeannette runs several sites; JNetCreations.com and WebCoachingSolutions.com and CoachLoft.com.
Melinda Runkle
Addison Paige Marketing
FINAO Graduate
Realty Support Plus was a vision long before it was a reality. Melinda Runkle, BSBA, Principal, knew from an early age that she wanted to be a small business owner. A passion for real estate and extensive marketing and administrative background set a strong foundation for success. Several years in retail management reinforced her belief that great customer service is equally as important as great marketing. For the past 5 years, Melinda has been focusing specifically on providing real estate support such as listing coordination, transaction management, and contact management.
Zanthea Demetrius
The Write Touch
FINAO Graduate
MTS Graduate
Based out of Stone Mountain, GA (but originally from Brooklyn, NY), Zanthea Demetrius began “The Write Touch” as a way to help others while using her administrative expertise. With over ten years in the administrative and clerical field, Zanthea began to put her skills to work outside of her job, and unknowingly began a business that would change her life profoundly. Zanthea has assisted in many different business, including the medical field and entrepreneurial field. Although it officially began in 2005, she has been working full time in her Virtual Assistant practice in 2006.
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P.J. Davenport
Davenport Executive Services
FINAO Graduate
MTS Graduate
P.J. Davenport, CEO of Davenport Executive Services, Your Passport to Business Freedom, (www.davenportexec.com), is a transformational agent of change who utilizes over 10 years of executive management experience to help solo professionals, keynote speakers, and executive coaches shift gears to develop and grow their business. By teaching them how to cut 5 or more hours of wasted time each week, they have more clarity, sales, freedom, peace of mind…and fun! Clients who follow her system now spend more time marketing their business, improving their bottom line, and enjoying more leisure time. She and her team specialize in business management, re-purposing content for profit, Customer Relationship Management, optimizing clients’ time, and removing the weight of doing absolutely everything—alone—from them. Because of her extraordinary administrative management expertise, P.J. was recently published in Executive Secretary Magazine (http://executivesecretary.com/). She was one of only five administrative professionals from around the world asked to share their experience and opinions on Attitude Toward Training, Business Improvement, and Stress. Join the elite group of business professionals who partner with Davenport Executive Services, Your Passport to Business Freedom, and Eliminate Your Pain! Schedule a meeting today at https://tungle.me/p.j.davenport to find out how you can turn the table and move your business forward.
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Rebekah Jones
FINAO Graduate
Idaho
Dolly Norris Hooker
Cornerstone
FINAO Graduate
Dolly Norris Hooker is co-founder of The Missing Piece, LLC. She started out as an individual coaching student in Patty Benton’s orginal training program, JERPAT Training & Coaching and enjoyed the program and the experience so much she became an assistant coach for JERPAT’s first group coaching program. She has continued to closely work with JERPAT Virtual Assistant team as lead VA. Dolly brings her previous experiences in management and teaching to the program.
Fran McCully
Virtual Bookkeeping
FINAO Graduate
www.youradministrativesolutions.com
Ann Liberty Johnson
Me Time Coach
FINAO Graduate
http://metimecoach.com
Illinois
Sheila Edens-Brown
Sheer Elegance Virtual Assistant
FINAO Graduate
MTS Graduate
Sheila has worked in the administrative/secretarial field for over twenty-five years. She has worked in both the Private and Public business sectors including government, corporations and nonprofit organizations. Sheila’s background includes legal, medical, banking, training and professional speaking for different organizations. She has excellent word processing, data entry, presentation preparation, writing, and research and desktop publishing skills. In 2006, she began Sheer Elegance Virtual Assistant, using the latest technology that makes her expertise accessible and affordable. Web site design and desktop publishing have been incorporated into her services, providing a one stop shop for Virtual Professionals needing administrative and marketing help. Sheila teaches business classes at her local community college. She holds certification to conduct Employee to Entrepreneur workshops and training. Sheer Elegance Virtual Assistant is dedicated to giving its clients’ virtual assistant office services with the personal touch that is committed to excellence and client satisfaction. We are business partners working with its clients to develop solution that are successful and within budget.
www.sheerelegancevirtualassistant.com
Michelle Rothfus
FINAO Graduate
Maine
Patricia Dearborn
Ocean Administrative Solutions
FINAO Graduate
Has worked in the corporate world for the past 20 years providing administrative services, Human Resource assistance and recruiting for technology positions to various corporations. Patricia has always wanted to start her own business and after moving to Maine has decided to do what it takes to be able to provide virtual assistance services to life coaches and small businesses and will be launching her VA business, Ocean Administrative Services, in October 2006.
Karen Remold
Your Freedom Virtually Assistance
FINAO Graduate
Quantane Higginbotham
FINAO Graduate
MTS Graduate
Pam Thompson
Thompson Office Support
FINAO Graduate
http://thompsonofficesupport.net
Julie Eudy
Golden Services Goup
FINAO Graduate
www.goldenservicesgroup.com
Lynn Taylor
Admin Professionals on Demand
FINAO Graduate
MTS Graduate
www.adprosondemand.com
Nebraska
Paula Dodds
P.S. Dodds
FINAO Graduate
MTS Graduate
Paula Dodds and her husband Skylar have joined forces to create “P.S. Dodds – Innovative Web & Administrative Services” in 2006. They’re offering a variety of administrative services, alongside web/graphic design and web hosting packages.
www.PSDodds.com
Diana Beidel
P.A.S.S. It On Virtual Assistant
FINAO Graduate
MTS Graduate
www.passitonvirtualassistant.com
Kimberly Grass
K Grass Business Consulting
FINAO Graduate
www.kgbusco.com
New Jersey
Nancy Randolph
Randolph Virtual Assistants
FINAO Graduate
MTS Graduate
Nancy’s professional background includes over 20 years as an Executive Level Administrative Professional in a Fortune 500 company. She has experience in many administrative areas, including human resources, project management, bookkeeping and executive assisting. She has been working as a Virtual Professional since 2006 and enjoys assisting small business owners with the administrative end of their business. She offers a wide variety of administrative services to her clients.
www.RandolphVirtualAssistants.com
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Michelle Alexander
FINAO Graduate
MTS Graduate
www.meavirtualsolutions.com
Natasha Rubin
Gifted Assistant Management Services
FINAO Graduate
http://thegiftedassistant.net
North Carolina
Diane Barnes
eOffice Solutions
FINAO Graduates
Located in Greensboro, North Carolina, eOffice Solutions is owned by Diane E Barnes. The focus of the company is to provide solutions to your administrative challenges. Diane, who has a BA in Psychology from the University of North Carolina-Chapel Hill, is an entrepreneur with over 20 years in the corporate arena. Her background includes significant accomplishments while working for the government, in the healthcare and construction industries.
Crystal Williamson
Coaching with Crystal
MTS Graduate
http://www.coachingwithcrystal.com
Ohio
Roxanne Tidmore
Elite REVA
FINAO Graduate
Roxanne has worked for such companies as Proctor and Gamble and AT&T. She has an extensive background as an executive administrative assistant. She began her Virtual Assistant career in 2005. She started as an administrative virtual assistant and branched out to become a real estate virtual assistant. She has a strong desire to expand her knowledge of the real estate market and enjoys taking classes to update her skills. She provides services such as Lead Management, Listing, Marketing and Transaction Management.
www.EliteREVA.com
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Alana Daveduk
Awakened Keynote Marketing
FINAO Graduate
MTS Graduate
www.awakenedkeynotemarketing.com
Phyllis Tyler
Home Office Assistant
MTS Graduate
www.homeofficeassistant.com
Erin Alli
Essential Assistance
FINAO Graduate
MTS Graduate
www.essentialassistance.com
Becki Noles
MTS Graduate
www.beckinoles.com
Nancy Dietze
Virtually Yours Administrative Services
MTS Graduate
www.virtuallyyoursadministrativeservices.com
Paula Milner
FINAO Graduate
MTS Graduate
Texas
Jaclyn Croft
Croft Virtual Solutions
FINAO Graduate
Jaclyn Croft has owned Croft Virtual Solutions since May 2006. She has over twenty-five years of administrative and executive secretarial experience, including having provided support to several levels of executives in the Operations, Training, Franchise Sales, Legal and Executive Departments of a major franchising company. Her focus is on providing an affordable means for business owners to spend more time focusing on their business, taking care of their clients’ needs, and doing what is necessary to take their growing business to the next level and beyond.
www.croftvs.com
Denise Aday
Aday VA Solutions
FINAO Graduate
www.deniseaday.com
Rhoda Cooper
Business Management & Consulting
MTS Graduate
Janica Smith
FINAO Graduate
http://adminismith.com
Paula Belyeu
Integrity Virtual Solutions
FINAO Graduate
www.integrityvirtual.com
Robin Ashire
A Business Solution
FINAO Graduate
MTS Graduate
Wisconsin
Lori Clark
Clark VA Solutions
FINAO Graduate
Lori’s professional background includes over 20 years as an administrator, project manager and executive assistant to C-level professionals and entrepreneurs across a variety of industries. A natural-born administrator, Lori’s skills-based, proactive and creative approach in meeting and exceeding the needs of her clients allows the professionals she serves to claim and maintain the “white space” in their busy days. Delivering services and support from a strong foundation of administrative and business skills, Lori specializes in the areas of providing project management, transcription support and writing/editing services. Clark VA Solutions
www.clarkvasolutions.com
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Melanie O’Kane
MAD Typing and Consulting
MTS Graduate
www.mad-typing-and-consulting.com
Graduate Logos:
If you are a successful graduate of one of Patty Benton’s programs, you may right click on the image that applies to you and select “Save Picture As…” Please link the image to the link displayed below the image.
Note: Any team member that does not hold up the policies and standards established by PattyBenton.com & JERPAT, LLC will be removed from this team at the sole discretion of Patty Benton.
Failure is NOT an Option – Building a SUCCESSFUL Business Foundation Program
FINAO Graduate

FINAO Certified Graduate

Link image to: http://pattybenton.com/trainings/finaofull/
NOTE: To display the certified logo, you MUST have taken the Failure is NOT an Option Exam. To do so, please email us.
NOTE: If you have taken the E-Version of the Failure is NOT an Option Program, then before you can display this logo, you must email us a copy of your homework sheet, as laid out in the E-Version Program. If you have questions on this please feel free to email us.
The Marketing Train System
MTS Graduate

MTS Certified Graduate

Link image to: http://pattybenton.com/trainings/mts/
NOTE: To display the certified logo, you MUST have sent your Marketing Train System Tracking Spreadsheet to us, and have completed a “Final Consultation” with Patty Benton. To do so, please email us your spreadsheet and we will be in contact to schedule a time for your Final Consultation with Patty.
About the Certified Programs:
If you would like to know more about what a Virtual Assistant must do to become Certified in the Failure is NOT an Option program, click here.
For someone to become a Certified Marketing Train System Graduate, they must complete the following:
- They must demonstrate their knowledge of the 3 parts of a marketing plan, and how to create this marketing plan, by submitting their finalized Marketing Train System Tracking Spreadsheet.
- They must demonstrate their knowledge of a Complimentary Consultation, by completing a Final Complimentary Consultation Call with Patty Benton, in which she plays the role of a potential client, and they conduct the consultation. Upon completion of the call, Patty Benton will give final feedback on the Spreadsheet and their conduct during the call.
Please do not hesitate to contact us if you have any questions about the consultation process.




